John handled my sales process in an extremely professional, yet personal, manner. In our initial consultation, John went over the sales process and what should be expected in detail in a non-pressurized manner. He kept me informed/updated throughout the process. He and his staff did some excellent marketing of my home. They prepared a video presentation and posted it on the web. Further, they prepared flyers which they hand-delivered and posted around my condo complex and neighborhood to bring bring awareness to the market